Planner FAQ

Planner FAQ

Questions? No problem…we’ve got you covered.


Is there a comprehensive document detailing the rules and regulations of the Convention Center?

Yes, it is contained within the Event Planning Guide. For additional information, visit the planner resources page.


What is the role of the event manager that will be assigned to your event?

Following the execution of the license agreement, the Huntington Convention Center will assign an Event Manager to work with you on the planning and implementation of your event.

Your Event Manager will be your principal point of contact for all your operational needs. Their goal is to be responsive, effective and innovative in helping you transition your event into the center. The Event Manager will assist in putting you in contact with our service providers such as Levy Convention Centers, Edlen Electric and our event technology specialists PSAV and the SMG IT team.


What additional costs may incur other than rent? 

Based on the requirements of your event, these are some additional costs that may apply:

  • Electrical
  • Audio-visual
  • Catering
  • IT Services
  • Decorator labor
  • Inventory rental
  • Cleaning
  • Security

Your Event Manager will provide you with an itemized event estimate based on event needs.


What is included in a meeting room rental?

A one-time set up includes theater (chairs only), classroom (6’ x 18” tables) or conference style (u-shape, hollow square, etc.), banquet style (table rounds) along with a lectern, riser and one registration table. To make arrangements, please contact your Sales or Event Manager for more details.


What amenities does the Convention Center have onsite? 

The Convention Center has many convenient onsite amenities. These include:

  • Starbucks Coffee
  • Au Bon Pain Cafe
  • The UPS Store
  • Onsite ATM Machines
  • Coat Check (depending on the event)
  • Mamava Pods (lactation stations)
  • Water Refill Stations


How can I ship product/materials to the Convention Center?

The Huntington Convention Center does not accept advance materials or freight. Due to limited space, all freight, packages etc. must be shipped to your General Service Contractor and delivered to the convention center during the designated move-in period.

The onsite UPS Store can assist with smaller shipping requests, onsite printing, and more. See a detailed sheet here.


Is the Convention Center a union facility?

Yes. Based on the needs of your event, certain union jurisdictions apply. Please see your General Service Contractor or Event Manager for more details.


Who handles security and public safety at the Convention Center?

The Huntington Convention Center Public Safety Department maintains 24-hour coverage of perimeter areas, internal corridors, and the Life Safety alarm system.

Based on the needs and nature of your event, additional event security may be needed. The cost of event security is the responsibility of the Licensee. Please contact your Event Manager for a detailed event security plan and proposal.


Is there parking available near the Convention Center?

The Huntington Park Garage has 425 parking spaces and is directly connected to the Hilton Cleveland Downtown. This connection is conveniently located at the convention center & Hilton connector. In addition, there are over 5,000 parking spaces near the Huntington Convention Center and other public garages within walking distance. View our 3D map to see all the options.


Who is the food and beverage provider at the Convention Center?

Levy is the exclusive food and beverage (F & B) provider for the Convention Center. For more information, contact the Director of Catering Sales at 216.928.1518.


Who is the audio-visual provider at the Convention Center?

The leading full-service provider, PSAV, is our preferred in-house audio-visual company. PSAV is also the exclusive provider for all rigging services, sound patches and labor required for the load in, load out set up and tear down of audio-visual equipment. For further information contact PSAV at 216.928.1534.


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