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Planner FAQ

Planner FAQ

Questions? No problem…we’ve got you covered.

 

Is there a comprehensive document detailing the rules and regulations of the Convention Center?

Yes, it is contained within the Event Planning Guide. For additional information, visit the planner resources page.

 

What is the role of the event manager that will be assigned to your event?

Following the execution of the license agreement, the Huntington Convention Center will assign an Event Manager to work with you on the planning and implementation of your event.

Your Event Manager will be your principal point of contact for all your operational needs. Their goal is to be responsive, effective and innovative in helping you transition your event into the center. The Event Manager will assist in putting you in contact with our service providers such as Levy Convention Centers, Edlen Electric and our event technology specialists PSAV and the SMG IT team.

 

What additional costs may incur other than rent? 

Based on the requirements of your event, these are some additional costs that may apply:

  • Electrical
  • Audio-visual
  • Catering
  • IT Services
  • Decorator labor
  • Inventory rental
  • Cleaning
  • Security

Your Event Manager will provide you with an itemized event estimate based on event needs.

 

What is included in a meeting room rental?

A one-time set up includes theater (chairs only), classroom (6’ x 18” tables) or conference style (u-shape, hollow square, etc.), banquet style (table rounds) along with a lectern, riser and one registration table. To make arrangements, please contact your Sales or Event Manager for more details.

 

What amenities does the Convention Center have onsite? 

The Convention Center has many convenient onsite amenities. These include:

 

How can I ship product/materials to the Convention Center?

The Huntington Convention Center does not accept advance materials or freight. Due to limited space, all freight, packages etc. must be shipped to your General Service Contractor and delivered to the convention center during the designated move-in period.

The onsite UPS Store can assist with smaller shipping requests, onsite printing, and more. Shipping prices and event details can be found here. Hours of operations and services can be found here.

 

Is the Convention Center a union facility?

Yes. Based on the needs of your event, certain union jurisdictions apply. Please see your General Service Contractor or Event Manager for more details.

 

Who handles security and public safety at the Convention Center?

The Huntington Convention Center Public Safety Department maintains 24-hour coverage of perimeter areas, internal corridors, and the Life Safety alarm system.

Based on the needs and nature of your event, additional event security may be needed. The cost of event security is the responsibility of the Licensee. Please contact your Event Manager for a detailed event security plan and proposal.

 

Is there parking available near the Convention Center?

Parking is more convenient than ever with a direct connection to the 1,200-spot Huntington Park Garage. Conventioneers can comfortably locate our entrance through the enclosed walkway leading to the Hilton Cleveland Downtown and Center connectorThe garage entrance is located on the North side of Lakeside Avenue (opposite to the Hilton) and payment stations are located near the walkway entrance doors or at the W. 3rd Street exit gate. The direct walkway connector is accessible on the ground floor of the garage, through the marked doors reading ‘Convention Center, Hilton Hotel, and Global Center’.

In addition, there are more than 5,000 walkable parking spaces surrounding our Center provided by city surface lots and garages. Use our 3-D map or our nearby parking map to find all suitable parking options.

 

Who is the food and beverage provider at the Convention Center?

Levy Convention Centers is the exclusive food and beverage (F & B) provider for the Convention Center. For more information, contact the Director of Catering Sales at 216.928.1518.

 

Who is the audio-visual provider at the Convention Center?

The leading full-service provider, PSAV, is our preferred in-house audio-visual company. PSAV is also the exclusive provider for all rigging services, sound patches and labor required for the load in, load out set up and tear down of audio-visual equipment. For further information contact PSAV at 216.928.1534.

 

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