Attendee FAQ

Questions? No problem…we’ve got you covered.

What is there to do outside of the Convention Center?

Located in the heart of Downtown Cleveland, the Huntington Convention Center of Cleveland is within walking distance of dozens of hotels, restaurants, and entertainment options. Click here to find upcoming Cleveland events.

What items are prohibited at the Convention Center?

The following items are prohibited:

Weapons
Laser pointers
Food and beverage (personal consumption items)
Animals (service animals are an exception)
Drones/unmanned aerial aircrafts
Use of tobacco products (e-cigarettes included)
Air horns, noisemakers, fireworks
Skateboards, bicycles, Segways, hoverboards, roller skates
Any other items deemed to negatively affect the safety or experience of others

What is the Center’s policy on bags?

All bags are subject to inspection upon entry.

Are pets allowed in the Convention Center?

No. Pets are not allowed in the convention center unless it is an ADA-certified service animal. Click here to view the ADA requirements for a service animal.

Is the Convention Center ADA accessible?

Yes. The Huntington Convention Center of Cleveland is an ADA compliant center. Please visit the ADA accessibility page to learn more.

What amenities does the Convention Center have onsite?

The Convention Center has many convenient onsite amenities. These include:

Starbucks Coffee
The UPS Store
Mamava Pods (lactation stations)
Water Refill Stations
Onsite ATM Machines
Coat Check (depending on the event)

Are there dedicated smoking areas outside of the Center?

Smoking or vaping is prohibited in and near the Center. There are two designated smoking areas; one is on the corner of West Side Drive and Lakeside Avenue, the other is located just outside of the UPS Store near the bike racks.

If you see something suspicious, how do I report it?

If you see something suspicious, immediately contact the Center’s security team at 216.928.1601.

Is there parking available near the Convention Center?

Parking is more convenient than ever with a direct connection to the 1,200-spot Huntington Park Garage. Conventioneers can comfortably locate our entrance through the enclosed walkway leading to the Hilton Cleveland Downtown and Center connector. The garage entrance is located on the North side of Lakeside Avenue (opposite to the Hilton) and payment stations are located near the walkway entrance doors or at the W. 3rd Street exit gate. The direct walkway connector is accessible on the ground floor of the garage, through the marked doors reading ‘Convention Center, Hilton Hotel.

In addition, there are more than 5,000 walkable parking spaces surrounding our Center provided by city surface lots and garages. Use our parking map to find all suitable parking options.

Still not finding the answer that you’re looking for? Contact us!