Attendee FAQ

Attendee FAQ

Questions? No problem…we’ve got you covered.


What is there to do outside of the Convention Center? 

Located in the heart of Downtown Cleveland, the Huntington Convention Center of Cleveland is within walking distance of dozens of hotels, restaurants, and entertainment options. Click here to start exploring Cleveland.


What items are prohibited at the Convention Center?

The following items are prohibited:

  • Weapons
  • Laser pointers
  • Food and beverage (personal consumption items)
  • Animals (service animals are an exception)
  • Drones/unmanned aerial aircrafts
  • Use of tobacco products (e-cigarettes included)
  • Air horns, noisemakers, fireworks
  • Skateboards, bicycles, Segways, hoverboards, roller skates
  • Any other items deemed to negatively affect the safety or experience of others


What is the Center’s policy on bags? 

All bags are subject to inspection upon entry.


Are pets allowed in the Convention Center? 

No. Pets are not allowed in the convention center unless it is an ADA-certified service animal. Click here to view the ADA requirements for a service animal.


Is the Convention Center ADA accessible?

Yes. The Huntington Convention Center of Cleveland is an ADA compliant center. Please visit the ADA accessibility page to learn more.


What amenities does the Convention Center have onsite? 

The Convention Center has many convenient onsite amenities. These include:

  • Starbucks Coffee
  • Au Bon Pain Cafe
  • The UPS Store
  • Onsite ATM Machines
  • Coat Check (depending on the event)
  • Mamava Pods (lactation stations)
  • Water Refill Stations


Are there dedicated smoking areas outside of the Center?

Smoking or vaping is prohibited in and near the Center. There are two designated smoking areas; one is on the corner of West Side Drive and Lakeside Avenue, the other is located just outside of the UPS Store in the connected Global Center for Health Innovation, near the bike racks.


If you see something suspicious, how do I report it?

If you see something suspicious, immediately contact the Center’s security team at  216.928.1601


Is there parking available near the Convention Center?

The Huntington Park Garage has 425 parking spaces and is directly connected to the Hilton Cleveland Downtown. This connection is conveniently located at the convention center & Hilton connector. In addition, there are over 5,000 parking spaces near the Huntington Convention Center and other public garages within walking distance. View our 3D map to see the loading dock entrance and all parking options.


Still not finding the answer that you’re looking for? Contact us!